I cant check-out!! - ERROR MESSAGE at checkout
If your trying to Proceed To Checkout and an ERROR MESSAGE pops up stating:
'We're unable to process your order at this time, please contact us'
It might be that your order only contains 'Add-on' items. Please refer to the information on the following link before contacting us -
Why only 28kg per box?
DPD drivers will carry a weight of 30kg maximum per box - the cardboard boxes we ship our items in weigh over 1kg (plus any additional packaging we need to use) SO the maximum product weight you can put in a box is set to 28kg.
I can't log into my account?
We have changed our website provider and your encrypted password could not be transferred. To update your password click here. A new password will be sent to your email address with a link back to our website. You can then change it to something more memorable. Alternatively contact us and we will gladly do this for you.
How do I change my password?
Our plastic packaging - click here to find out more about our current packaging and what we are aiming for in the future.
I'm a new customer, how do I register on your website?
There are 2 ways to register, click here for more information
What's changed on the revised website?