Delivery Information

<<CLICK HERE>> For COVID-19 updates

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Next Working Day Delivery applies to most parts of Mainland UK (parts of Scotland are a 2 day service) and is included in the price of all GREEN STICKER ITEMS. 

<<CLICK HERE>> For more information about the Green, Blue and Red stickers on products and how to purchase 'Add-on' items.

Certain areas of Scotland plus Northern Ireland and The Isle of Man will have a delivery charge of £4.90 added on at the checkout - see applicable delivery rates and times for your postcode zone below:

All orders received before 3pm (Mon-Fri) will be dispatched the same day.  

We ship with DPD and on the morning of your delivery they will send a text or
email with your 1 hour delivery slot. Click here to watch DPD's delivery service
 

Zone [1]  Mainland England, Wales and Scotland
                Next Working Day
*     

                Scotland AB30-35, AB41-54, G83
                2 Day Service
*  

Zone [2]  Scotland  AB36-38, AB55-56, FK17-21, HS1-9, all IV, KA27-28,
                all KW, PA20-99, PH15-99, all ZE + 
Northern Ireland & Isle of Man
                2 Day Service
* £4.90 per order 

SATURDAY DELIVERY
 Only available as per zone [1] except Scotland 2 day areas
                £4.99 per order 
 

BELGIUM, FRANCE, GERMANY, IRELAND, LUXEMBOURG & NETHERLANDS
                1 - 4 Day Service
* £5.00 per item   

*Delivery excludes Weekends and Bank Holidays.  

[Please choose your zone at the checkout to avoid any shipping delay] 


Shipping to FRANCE

Orders are taking several days longer to arrive but we are currently still shipping the France.

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DPD Service
Delivery tracking with a predicted 1 hour delivery time slot will be sent by email or by text if you enter a mobile number at the checkout. Click here to watch DPD's delivery service.       

 

ADVERSE WEATHER DISRUPTIONS click here for a status in your area.


Want more flexibility with your delivery - have you heard about the DPD App

You can download the DPD app from your phone or tablets app store (Google Play Store or Apple App Store). 


Follow our simple guide below on how to use the app and specify delivery instructions >>>


Step 1: Set your default delivery preferences

You can setup your default delivery options in the DPD app. After that, the driver will follow your instructions each time they deliver. **Please note - these will be your default delivery preferences and apply to all DPD orders placed following your delivery UNLESS different preferences are changed for succeeding deliveries**

Step 2: Deliver to and avoid certain neighbours

You can select which neighbours you would prefer the driver try and leave your parcel with and which neighbours the driver should avoid

Step 3: Leave safe options (with photos)

Select a place where the driver can safely leave your parcel, plus take a photo of your safe place to help them find it

Step 4 - Redirect to a pickup shop

Redirect your parcel to a participating local shop where you can pick it up later. You'll find a list of local shops that participate in this scheme in the app. Only shops in the app are eligible.

Step 5 - Setup instructions for each delivery attempt

Specify what the driver should do on the first, second and other delivery attempts

Step 6 - Review and confirm your options

Receive your allocated time slot and track where your parcel is live on the app.